Privacy Policy

1. Who We Are

Export Trading Partner is a UK-based export and freight services provider.
Registered Office:
1 Elmfield Park, Bromley, BR1 1LU, United Kingdom
📧 info@exporttradingpartner.com | 📞 +44 203 643 9507

2. What Data We Collect

We may collect the following information when you use our site or contact us:

• Full name

• Email address

• Phone number

• Company name

• Country/region of interest

• Details about your freight/export needs

• IP address and browser/device information

3. How We Use Your Data

We collect data to:

• Respond to your enquiries or quote requests

• Provide freight estimates and service proposals

• Communicate with you about your project or interest

• Send occasional service updates or newsletters (only with your consent)

• Improve our website and customer experience

4. Lawful Basis for Processing

We process personal data under one or more of the following legal bases:

• Consent (for marketing communications)

• Contractual obligation (to deliver quotes/services)

• Legitimate interest (to improve services or respond to queries)

• Legal obligation (to comply with regulations)

5. Cookies

We use essential and analytics cookies (e.g., Google Analytics) to understand how users interact with our website. You can adjust your cookie preferences in your browser settings.

6. Data Sharing

We do not sell or rent your personal information.
We may share your data with:

• Trusted logistics and service partners strictly for project fulfillment

• Regulatory bodies or authorities if required by law

7. Data Retention

We retain your personal data only for as long as necessary:

• Enquiry/quote data: up to 12 months

• Client records: up to 6 years (in line with accounting obligations)

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent for marketing communications at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

👉 To exercise any of these rights, contact us at info@exporttradingpartner.com

9. Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

10. Links to Other Sites

Our site may link to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.

📞 Contact Us

If you have questions or concerns about this policy or your data, please contact:
📧 info@exporttradingpartner.com